Frequently Asked Questions

Everything you need to know about your LensEVO experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return items in their original packaging for a full refund or exchange.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are your products covered by a warranty?

Yes, all LensEVO products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately to request any changes before the order enters the fulfillment stage.